1. WHAT IS THE QUICKEST AND EASIEST WAY TO MAKE A PAYMENT ONLINE?
For all customers ordering from anywhere in the world, making payment with a credit card is always the quickest way to pay for your order. Your payment is charged to your account immediately and your order can be started straight away. The Avelina De Moray Online Store accepts Mastercard, Visa, Visa Debit, and AMEX.

Please note: When selecting to pay using your Credit Card, you will be taken to a secure Paypal page to pay for your transaction. You do not need to sign into Paypal or need a Paypal account to complete this step. Paypal is simply processing your credit card on our behalf. Once your card has been processed, you will be directed back to The Official Avelina De Moray Online Store.

2. DOES THE AVELINA DE MORAY ONLINE STORE ACCEPT PAYPAL?
Yes, we do accept Paypal. This is also a very quick and easy way to make payment for your order, as the amount is charged immediately. This is the best payment option for International customers who do not own a credit card. If you are not already registered with Paypal, please go to www.paypal.com to join.

3. I DONT HAVE A CREDIT CARD, BUT I DO HAVE A DEBIT CARD, CAN I USE MY DEBIT CARD TO MAKE A PAYMENT?
Yes, Debit cards are the same as credit cards, except that you are using your own savings to pay for the products, rather than paying for the items on credit. If you wish to pay using your Debit card, simple select the 'Credit Card / Paypal' as your payment option whilst checking out, and you will be directed to a secure page to enter your Debit Card details.

4. IS MY TRANSACTION SECURE?
The Avelina De Moray Online Store supplies you with a secure section within the checkout. When you are ready to pay for your order and click 'Proceed to Checkout', you will notice a padlock icon appear on the base of your browser which indicates that all information entered in this section is secure.

5. WHAT IS A MONEY ORDER?
A money order is a cash payment in the form of cheque, although it is not actually a cheque. You can get money orders from any Australia Post outlets across Australia. Just go into any Australia Post office and ask for a money order to the value of the order, and then pay for it. You then would need to mail the money order to the AVELINA DE MORAY office for the money order to be redeemed. Money orders are only accepted for customers within Australia. Do NOT send cash in the mail. The Avelina De Moray Online Store does NOT accept personal cheques.

NOTE: please have the money order made out to our business name ‘VAMPIRE METAL’.

If you select to pay for your order with a MONEY ORDER, you will be given our postal address when checking out.

6. DO I NEED TO BE OVER 18 TO SHOP ONLINE?
No, you do not need to be over 18 to shop online. If you are under the age of 18, you still have the option to pay by Paypal or Money Order (Money orders are only accepted for Australian Customers). With a parent or guardians permission only are you able to shop online using a credit card. Using a credit card that is not your own without permission is a criminal offence.

7. WHAT HAPPENS TO THE INFORMATION I GIVE YOU?
The information that you supply The Avelina De Moray Online Store with is strictly confidential. We do not reveal, disclose, pass on, sell or distribute to any third parties personal information unless consented by you.

8. WHO SHOULD I CONTACT IF I NEED MORE ONLINE HELP?
If you have any other questions or problems shopping online please feel free to contact the Online Team via email. orders@avelinademoray.com

8. DOES THE AVELINA DE MORAY ONLINE STORE SHIP WORLDWIDE?

YES, we will ship to any country in the world!  Please read the information on the Shipping Fees page to calculate the shipping costs to your country.